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Boost retention, engagement, and sales with a well-crafted rewards system.
Historically, customer retention at dispensaries is sub-optimal, making the issue a continuing concern for operators nationwide. A Happy Cabbage study found over a five-year period, only 16 percent of customers at five separate retailers continued to shop at the same dispensary after their first visit.
What can retailers do to increase customer retention? The short answer is “implement a loyalty program.” Allow me to explain…
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