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Silver Therapeutics is here to help customers in New York understand how loyalty programs work at dispensaries. Dispensary loyalty in NY works differently than the majority of other states. Due to regulations from the New York Office of Cannabis Management (OCM), dispensaries must be careful about how they offer customer loyalty initiatives. At Silver Therapeutics, we offer a rewards program that remains compliant with state laws and lets you know how much we appreciate your business.
What are NY’s Dispensary Loyalty Regulations?
Unlike other states that can use a traditional points-based rewards system, New York has definite rules about how you’re allowed to structure any cannabis loyalty program. According to OCM, licensees can’t give away cannabis products for free. This rule includes offering any cannabis as part of a promotion or donation. Furthermore, customers can’t earn points at a NY dispensary that they can later exchange for a discount or free product.
NY dispensaries cannot advertise any giveaways or promise “freebies.” In fact, they can’t even offer discounts or sales on cannabis items. They must avoid using specific terms such as “sale,” “free,” “price drop,” or “discount” in all promotional material.
Price changes are permitted at dispensaries in New York. However, a dispensary can’t specifically advertise a price drop to entice customers to come in for a discount. These requirements make it essential that NY dispensaries use creative ways to stay compliant, especially if they want to have a customer appreciation program.
Silver VIP: A New Approach to Customer Loyalty
Since we can’t offer a traditional points-based program at our New York location, we have tailored our Silver VIP program to adhere to NY’s advertising laws. Customers receive exclusive benefits without any state violation.
Here’s what you can gain by being part of our Silver VIP program:
- Exclusive Access: You’ll be the first to learn about upcoming product drops at our Saratoga Springs location. We can also notify you of any limited-edition releases of cannabis strains so you don’t miss out.
- Special Event Notifications: Receive invitations to our upcoming store events and learn about our planned educational seminars, festivals, and community events.
- News and Updates: The cannabis industry is consistently changing. Be informed when you sign up as a Silver VIP. Find out the latest and greatest weed trends.
- Personalized Shopping Experience: Our team can tailor shopping recommendations to your preferences. You will receive product recommendations based on your budget and goals.
We aim to reward our dedicated customers by providing high-quality service. As a Silver VIP, you’ll stay informed and confirm that you have access to the absolute best products we have on-site. Our product line includes premium flower, pre-rolls, concentrates, topicals, and edibles.
Join Silver VIP
Signing up to be a Silver VIP is simple. Head to the Silver Therapeutics website and fill out the form. To register, you only have to provide your email and name; all other information is optional. Before you submit, you must agree to receive marketing communications through Silver Therapeutics.
Stop by Silver Therapeutics today and Be A VIP
We understand the complexities of navigating cannabis rules in New York, especially regarding loyalty programs. Our staff at Silver Therapeutics can help answer any questions you have about rewards, sales, and more at our dispensary. When you visit our dispensary, we can also provide you with the information you need to make an informed decision before buying any cannabis products. If you let us know your budget, we can provide recommendations that align with what you’re looking to spend.
Silver Therapeutics is located at 75 Weibel Avenue in Saratoga Springs, New York. We have daily operating hours between 10 am and 8 pm. We also provide a delivery service to all customers within a 10-mile radius of our shop. You can shop online and reserve your delivery window. Most orders are eligible for same-day delivery if placed before 7 pm. You’re permitted to order up to three ounces of flower and 24 grams of concentrate under NY state law. Orders can be prepaid online.
We are glad to serve our loyal customers and will continue to provide exemplary service and top-notch product selection to ensure you return time and time again.
