Customer Curbside Pickup Process
***All orders will be required to be placed online only***
***Debit Cards Only Until Further Notice***
***We cannot take orders over the phone***
***We are operating on appointment only***
***We cannot serve walk-in customers at this time***
***Everyone in the vehicle must be over 21***
To place an order, please follow these steps:
- Visit www.silver-therapeutics.com to place an order.
- Click Order ahead in the top right corner.
- Select your products, and click the blue cart option in the top right corner to review your shopping cart.
- Review your cart and proceed to check out.
- Enter your contact information, including name, birthday and phone number.
- Select a time when you’d like to pick up your order. If times are grayed out, we’ve taken all the orders we can fulfill at that time. We appreciate your patience!
- Our staff will confirm your order and notify you that it will be ready during your pick up window.
- Note: you will not be able to text us back at that number, it is randomly generated by Dutchie (our online ordering service).
- The text message sent to you will have one additional line of text that includes a link. It will now read:
- “Your dutchie order from Silver Therapeutics is ready for pickup! When you’ve arrived, click here: https://dutchie.com/link”
- The customer drives to the dispensary and upon arriving clicks the link in the text message.
- Upon clicking the link, they’re taken to a mobile webpage that asks them for “Arrival information”. The message reads:
- “Please enter your vehicle make, color and model. Thanks!”
- The customer enters their information and clicks “Save”.
- Next you’re taken to step 2, which allows you to click a big “I’m Here” button to notify the dispensary they’ve arrived. We also allow them to edit their arrival information if it’s changed.
- After clicking the “I’m Here” button, the user will be shown a “Success” Message.
- Our staff will be notified of the arrival and approach your vehicle to review your order with you, check your ID and process payment.
- They will then return to the store to grab your order to bring it to you, and then you’ll be on your way!